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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

After Google Voice and its third-party apps were turned down by Apple due to “it duplicating features that the iPhone comes with (Dialer, SMS, etc),&# Google built a completely browser-based app , avoiding the restrictions and not having to split the profits. You know what’s not a good idea? Pissing off Google.)

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

However, a lot of people making that news have created expectations and beliefs about social media that aren’t true. Social Media is Inexpensive False. As Charlene Li said recently, social media trades media cost for labor cost. Social Media is Fast False. Social media is by definition slow.

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Is Social Media Too Big For Its Britches?

Convince & Convert

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).

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3 Reasons Email is the Coolest Vampire Today

Convince & Convert

Robert Scoble argued that email faced deletion at the hands of Web 2.0 A few of my favorite reports of email’s death that were greatly exaggerated: July 2004. Seth Godin predicted that RSS would kill email. October 2007. services like Twitter, Pownce & Jaiku. March 2009. October 2009.

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Dear Facebook Friends, You're Doing it Wrong

Techipedia: Tamar Weinberg

That’s what Social CRM systems are trying to solve. If I find someone that I have friended is less than reputable, I unfriend them. .&# And he wants that kind of technology in a foursquare type of app. i wish it still existed! At the same time, I love connecting and re-connecting with family and friends.

Facebook 268
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

RT @jaybaer: Are You Slow Enough to Succeed in Social Media? link] [Yes--SLOW] [link] Benoit Dudragne Faut du temps dans le web 2.0 … [link] [link] psanterre J'aime Malcom Gladwell : Are You Slow Enough to Succeed in Social Media? link] [Yes--SLOW] [link] Steven Parker How did I miss this?