Patterns, Social CRM and Virtual World

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Patterns

Social CRM

Virtual World

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

MARCH 3, 2010

Go beyond the obvious and use customer service metrics, social connectivity of customers, and Web traffic patterns as measures that matter. Communicate with Content After strategic thinking, the key to social media success is content creation. Social media optimization is a big part of our business for several reasons.

Social Media

Social Media Strategy CoTweet CoTweet

Is Social Media Too Big For Its Britches?

Convince & Convert

APRIL 22, 2010

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).

Social Media

Social Media Social CRM Loyalty Web 2.0

Social Media Informer

Convince and Convert Blog: Social Media Strategy and Social Media.

Is Social Media Too Big For Its Britches?

Stay Connected