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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Raj Kadam is CEO of Viralheat , a social media listening platform (disclosure: I am a paid customer of Viralheat). Influence mining is primarily being used in two corners of the social Web – for identifying and engaging with categorical or brand authorities; and for adding information to customer service interactions.

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How Social Media and Smartphones Breed a Petri Dish of Negativity

Convince & Convert

Why go through the emotional toil of calling someone out face-to-face when we can hide behind our avatars and mobile devices? This trend will not ebb. How Social Media and Smartphones Breed a Petri Dish of Negativity is a post from: Convince and Convert: Social Media Strategy and Content Marketing Strategy.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

Today’s most effective marketers are optimizing content across channels, coordinating search and social marketing activities with traditional PR, and measuring their web presence and performance with sophistication. The first step to improving digital marketing results is to understand the emerging trends and best practices.

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10 Social Media Customer Service Templates for 2024

Hootsuite

These templates help streamline communication and ensure a consistent and efficient approach to addressing inquiries, comments, reviews, and other forms of engagement on social media. Why are social response templates so handy? Save time Social response templates save valuable time by giving you plug n’ play, ready-to-go responses.

Template 101
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Why Choose a Social Media Management Tool Over a Native Tool?

agora pulse

Competitive benchmark tool that lets you compare your brand’s metrics against industry peers. If you use a social media dashboard like Agorapulse instead, you can access these features in a single place: Post scheduling so you can plan ahead and batch tasks instead of posting in real-time. Social CRM.

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11 Best Hootsuite Alternatives For Social Media Management In 2023

Keyhole.co

Keyhole Pricing: Starts from $79/mo Keyhole is your best bet when it comes to full-fledged social media automation. This top Hootsuite alternative helps you right from spotting trends, scheduling posts, tracking campaigns, and even optimizing your overall branding. Track your social media accounts on Keyhole 2.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Twitter’s role as a conduit for the Zeitgeist is unrivaled, and it has almost single-handedly ushered in the era of real-time search, and social CRM. So, fully expecting each of you to tell me I’m wrong in the comments, here are 7 reasons why Twitter is not the Valhalla of social media: 1. Check ( Facebook Lite ).