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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

According to Jamie, the company’s employees “live on instant messaging, so customer feedback is shared all the time.” Seems backwards if you're trying to build loyalty. Within moments of my customer support conversation, the ThinkGeek Twitter feed was connected to my conversation with William.

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The Ultimate List of Social Media Definitions You Need to Know

Hootsuite

The AMA concept began on Reddit, but AMAs are now popping up in other social settings, like webinars, Facebook Live, or Instagram Stories. Other conversion examples include lead-generation actions like opting into a newsletter, registering for a webinar, or downloading a whitepaper. Instant message. See Direct message. —J—.

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