Connection: Social Media’s Special Gift
Techipedia: Tamar Weinberg
JANUARY 26, 2011
I asked a big brand on Twitter for help and they gave me a canned response. A big US brand with over 100,000 Twitter followers has run into the problem that I tweeted about above. It’s up to you to capitalize this and leverage it effectively. I miss the days when social media was more personalized.
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