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Findability

Retail

Social CRM

Sharing Is Caring (And Selling)

Twist Image

APRIL 17, 2012

At its core, what actually makes any piece of content (whether it's generated from an individual or a company) have any semblance of social-ness to it, is the ability for it to be as shareable and as findable as possible (if you do that and people like it, they will naturally talk about it). A social business is a sharing business.

Wiki

Wiki Hotels Social CRM Retail

Connection: Social Media’s Special Gift

Techipedia: Tamar Weinberg

JANUARY 26, 2011

I miss the days when social media was more personalized. To this well-known retailer, social media has become just one channel of many where they need to offer customer service without any care in the world for the people they’re engaging with. Social media is about real engagement and truly connecting with people.

Findability

Findability Domain Name Policies Social CRM

Sharing Is Caring (And Selling)

Connection: Social Media’s Special Gift

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