Conference: Public Sector Web 3.0 and Future of Social Media Government
Laurel Papworth
OCTOBER 20, 2010
How do you measure “sentiment online when people are talking about your policies or district? We focus on social media ROI (Return on Investment) but also COI (Cost of Inaction). Also the impact of Foursquare and it’s geo-location based, ambient, always-on social networking. Welcome to the new communication tools.
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