Crowdsourcing Industry Loyalty Wireless 
Webbiquity SMM
JUNE 6, 2011
Consults major corporations on social media strategies, reputation management strategies, risk management strategies, and social media growth and scalability in manufacturing, healthcare, IT service, technology, publishing, and CPG industry segments. Hertz, the mild-mannered tech geek who, when needed, morphs into superhero Wireless Woman.
Convince & Convert
AUGUST 25, 2010
What impact could Starbucks’ brand of wireless connectivity have on consumer behavior? Carefully crafting and leading the consumer experience in-store and virtually, has earned the company trust and admirable loyalty. Experience=trust + loyalty, the formula is simple yet solving it takes work. Let’s get real.
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