Crimson Hexagon Klout Marketing Sentiment 
Direct Marketing Observations
JUNE 7, 2011
Here is your answer from Tom’s post: Most of Facebook’s user data (and, even worse, an indeterminate amount of Facebook’s user data ) is not exposed to sites and services that measure sentiment, buzz and influence.
Waxing UnLyrical
NOVEMBER 18, 2010
Unfortunately, most public relations and marketing practitioners really want the insights from artificial intelligence. Tracking sentiment around a brand and its competitors might be important for a product manager. Are you planning on using automated sentiment to alert you to potential crises?
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