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Social Media a CRM perspective

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment. Unported License. Based on a work at pervarakapadiaatmoney.blogspot.com.

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Micro Persuasion: Turn Gmail Into Your Personal Nerve Center

Buzz Marketing for Technology

I was using Gmail as a repository of site logings, passwords etc. This work is licensed under a Creative Commons Attribution-NonCommercial 2.5 Remember the EULA says they can gather personal information for targeting ads, and I suppose later they could fill too much of the screen with ads for example. Shameless Promotion.

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eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

It was originally part of a class wiki. Whereas an ePortfolio contains actual assets for the purpose of reflection, assessment or self-promotion, the PLE includes a broader repository that also includes links and commentary for all three purposes. Third-party modules may be added (eg KNotes weblog). This prototype is called PLEX.

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PKM and the Organization - Pollard

Buzz Marketing for Technology

mechanisms that pull employees shareable content into a central searchable archive copy, to obviate the need for submitting knowledge to central repositories. Simple, intuitive collaborative workspaces and worktools (enhanced, simplified versions of wikis, BaseCamp etc.) Automatic knowledge harvesting.