Remove Creative Commons Remove Newsletter Remove Repository Remove Wiki
article thumbnail

Social Media a CRM perspective

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment. Unported License. Based on a work at pervarakapadiaatmoney.blogspot.com.

article thumbnail

PKM and the Organization - Pollard

Buzz Marketing for Technology

mechanisms that pull employees shareable content into a central searchable archive copy, to obviate the need for submitting knowledge to central repositories. Simple, intuitive collaborative workspaces and worktools (enhanced, simplified versions of wikis, BaseCamp etc.) Automatic knowledge harvesting.