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How To Use Customer Insight To Power Your Business

The Realtime Report

Use Online Market Research. Traditional market research is still a tried and tested way of finding out more about your customers. You may have conducted offline focus groups or non-structured interviews as a business, so you will most likely be aware that they are used to gather opinions and responses to stimuli.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

So, don’t get paralyzed by the cross group challenges - move it forward and determine where the opportunities to improve customer experience are for what “you control&# and drive progress there - then fan out with your early successes. 4) None of the following are community platforms: Wikis, Blogs or Forums.

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Ask Buffer: How to Create High Quality Content

Buffer Social

Whether making timely or evergreen content, you need research to get ideas. Set aside time for research and knowledge gathering Whether you create evergreen (always relevant) or timely content, you must incorporate knowledge gathering in your content creation process. Research and staying updated is non-negotiable.

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