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The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

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I Started a Blog But No One Cared | Social Media Strategery

Social Media Strategery

Why isn’t anyone editing the wiki pages?) These aren’t trivial questions – people take the time to create a blog post or add content to a wiki because of the promise of emergent collaboration. Post your blog entry, wiki content, forum thread, etc. at least once a week. Cross-promote.

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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Taking Badges Further: I use incentives to reward influencers in my online communities in three ways: Points for repetitive, ongoing and countable activity. ENTERPRISE : contributing to an unpopular wiki subject, logging in before 9am, talking like a pirate on pirate day. note: today most community software has a spam removal system).

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Tired of All-Hands Meetings? Try an INTERNAL Unconference

Social Media Strategery

Pre-Conference After receiving approval to move forward, we established our “home base&# – a wiki page on our Enterprise 2.0 We established the hashtag that we would use when blogging or Yammering about the Uconference. platform – hello.bah.com. From here, we coordinated all our planning and outreach efforts.

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Enterprise 2.0 Reflects the Culture | Social Media Strategery

Social Media Strategery

If you think that the enterprise-wide wiki you’ve been pushing to install is going to change the culture of your organization, think again. That wiki is going to reflect the culture of your organization, not change it. Enable open and transparent communication! Use wikis to eliminate email! Enterprise 2.0

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Looking Back at My 2009 Social Media Resolutions

Social Media Strategery

I was rarely able to carve out an hour a day to read and comment on other blogs, discussion forums, online communities and books. We all face these competing priorities, but we also have to make community participation and professional growth a priority as well. web20 wiki Have This Blog Sent to Your Email!

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Grading Social Media

Social Media Strategery

I think I’ve been quite lucky in that my coursework in Science, Tech & Society @Stanford has pretty deeply integrated social media, from the study of blogging as a socio-technical phenomenon, to collaborative authoring through class wikis, to case-studies on social media businesses to actually coding/designing social media applications.

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