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The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Taking Badges Further: I use incentives to reward influencers in my online communities in three ways: Points for repetitive, ongoing and countable activity. Obvious one is Community Moderator for those that volunteer community admin duties. This is a absolutely hideous yet interesting problem for me in communities.

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Tired of All-Hands Meetings? Try an INTERNAL Unconference

Social Media Strategery

We established the hashtag that we would use when blogging or Yammering about the Uconference. To address this, we decided to use both Yammer and Adobe Connect , allowing chatting and live audio/video. Do you have a space from where the conversation can continue after the event (wiki page, forum, blog, etc.)?

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I Started a Blog But No One Cared | Social Media Strategery

Social Media Strategery

As you might imagine, neither of these conclusions bode well for the long-term health of a virtual community behind the firewall. So, what do I tell these folks when they ask me why no one is reading their forum posts, commenting on their blogs, or editing their wiki pages? Post your blog entry, wiki content, forum thread, etc.

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Looking Back at My 2009 Social Media Resolutions

Social Media Strategery

I was rarely able to carve out an hour a day to read and comment on other blogs, discussion forums, online communities and books. We all face these competing priorities, but we also have to make community participation and professional growth a priority as well. In 2010, I hope that I’m able to turn this into reality.

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Grading Social Media

Social Media Strategery

I often surfing on this forum when I m free and I find there are so much good information we can learn in this forum! I often surfing on this forum when I m free and I find there are so much good information we can learn in this forum! How would you grade the use of social media in today’s college environment?

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Enterprise 2.0 Reflects the Culture | Social Media Strategery

Social Media Strategery

implementations of blogs, wikis, or forums not living up to the expectations of the technology? To add on to your ideas, I would also suggest that organizations would do well to invest in community managers – those people who blog, garden wiki pages, and moderate forums as their primary job. Why are Enterprise 2.0

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