Connection: Social Media’s Special Gift
Techipedia: Tamar Weinberg
JANUARY 26, 2011
To this well-known retailer, social media has become just one channel of many where they need to offer customer service without any care in the world for the people they’re engaging with. Buy my book, The New Community Rules: Marketing on the Social Web , a primer to social media marketing, and subscribe to the Techipedia RSS feed.
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