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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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Donations as Revenue: Social Media Business Podcast

Laurel Papworth

Episode 2 of monetizing online communities looks at donations – an overlooked revenue stream and the social media tools that enable donations online. Currency has no inherent value itself – only what we, the community, say it’s worth. They have a clip-of-the-sale revenue model themselves. With traditional media.

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Joomla! Surpasses 15 Million Downloads

Bill Hartzer

Open Source Matters , Inc. the industry’s leading open source content management system (CMS), has been downloaded more than 15 million times from JoomlaCode. reached 15 million downloads,&# said Elin Waring, President of Open Source Maters, part of the Joomla! Project , today announced that Joomla!,

Joomla 89
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Open Source is a feature, not a benefit

The Way of the Web

Open source is a wonderful thing. We wouldn’t have GNU Linux, Ubuntu, Apache, Drupal, and we’d all be using Internet Explorer without the option to switch to Firefox or Chrome. There’s a painful truth here for developers currently flocking to the latest cool open source project on Github.

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Thirteen Tips for Effective Tagging

Buzz Marketing for Technology

Bear in mind that different people will bookmark the same site for different reasons: I might bookmark Terminus 1525 as a great example of a Drupal site, while you are saving it as a link to young Canadian artists. Jump to Content. Jump to Navigation. Jump to Footer. Search: TechSoup Home. Learning Center. Find Services. Get Products.

Tips 174
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eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

Hence, they prefer the more limited view of PLEs as a configurable extension to a VLE, especially when they continue to see themselves as the monopoly technology service providers for their learning community (eg online enrolment, email addresses). In North America the commercial vendors of VLEs dominate. In March 2006, Blackboard Inc.

Web 2.0 165