Social Media Complainers – your new BFF's
Akamai Marketing
MARCH 31, 2011
My favorite tidbit of info: 68% of consumers who posted a complaint or negative review on a social networking or ratings/reviews site got a response. Leave a Reply Cancel reply Subscribe via Email Meet Tara Coomans Recent Posts Klout – What’s it all About? What’s your social currency? Holy SCHMOLY!
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