Bazaarvoice Process Social CRM Social Media 
Webbiquity SMM
MAY 10, 2011
The “ROI of social media&# (or lack thereof) is a hot, and still hotly contested, topic. I summarized arguments from both sides a few months ago in The Social Media ROI Debate. The core of social media marketing efforts should be the corporate blog.
Convince & Convert
SEPTEMBER 21, 2010
There seems to be a distinct collection of sessions, parties, and hang-outs for the social media crowd, and then a completely separate collection for developers, entrepreneurs (and of course film attendees). SXSW needs a much better vetting process if it’s going to retain even a modicum of educational value.
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