8 ways to deal with negative comments in online communities
Laurel Papworth
APRIL 26, 2011
How do you respond to a negative comment in an online community, on Facebook? PS: Your marketing intern may not have that skill! So we ran (in the virtual world) an Olympics for them and they shut up about the logo change. Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter?
Let's personalize your content