Hootsuite

FEBRUARY 9, 2023

Sales potential: 72% of shoppers are more likely to buy a product when offered in their preferred language. Customer loyalty : Would you rather shop in a place that spoke your language or a place where you weren’t understood? Answer repeat FAQs and save your team time Customer service FAQ chatbots have a ton of benefits.

FAQ 99

FAQ Team Cost Loyalty 99

Hootsuite

AUGUST 2, 2022

Not only can businesses benefit from using a conversational AI tool for customer inquiries and FAQs, but they’re also now being used for customer support and social commerce on social media platforms. People who feel heard and respected are much more inclined to buy from your brand. TheCultt: Raising conversions and automating FAQs.

FAQ 81

FAQ Discount Team Conversation 81

Hootsuite

NOVEMBER 28, 2022

Boost customer loyalty. This boost in loyalty can act as word-of-mouth marketing and increase your Net Promoter Score (NPS). If you’ve made it easy for customers to complete their purchase, they’re more likely to buy from you again in the future. This allows customers to get instant feedback on their FAQs.

Tips 124

Tips HootSuite Survey FAQ 124

Convince & Convert

SEPTEMBER 21, 2010

Ultimately, customer loyalty is a huge byproduct of social media, and that loyalty often can translate into sales. Ultimately, customer loyalty is a huge byproduct of social media, and that loyalty often can translate into sales. But, I’m not sure that’s a good comparison.

Social Media 152

Social Media Strategy Consultant Web 2.0 152

Convince & Convert

APRIL 28, 2010

I found when people bought 4 or more homes from us, and lived in them over a period of years, and they kept coming back sometimes buying 6-8 homes or more from the same builder, they always spread the word about our brand. Some just buy. Some just buy. Or the strength of the brand compared to competition?

Social Media 150

Social Media Strategy Influencer Social CRM 150

Convince & Convert

SEPTEMBER 23, 2010

On days with big deadlines, I have to acknowledge that the needs my in-the-flesh clients may have to trump my friends-in-avatar-only for a day. On days with big deadlines, I have to acknowledge that the needs my in-the-flesh clients may have to trump my friends-in-avatar-only for a day. But just for a day. But just for a day.

Social Media 149

Social Media Strategy Energy Consultant 149

Convince & Convert

SEPTEMBER 20, 2010

Ultimately, I see Twitter (and even Facebook, largely) as being more impactful on loyalty and retention, than on net new revenue. Ultimately, I see Twitter (and even Facebook, largely) as being more impactful on loyalty and retention, than on net new revenue. [link] [link] jaybaer Yep. link] jaybaer Yep.

Social CRM 148

Social CRM Twitter B2B CoTweet 148