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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

You have the opportunity to build a library of content populated largely by your own customers. Everyone from Apple to Starbucks leverages online communities to impact their businesses. As a result, it requires a much larger resource library to keep customers up to speed. But good communities are more than support channels.

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Being Lightweight: Tools We Use | Common Craft - Explanations In Plain English

Buzz Marketing for Technology

Web Site - Were fans of content management platforms like Drupal , Wordpress , etc. Its a small thing, but a nice home network (run by Apples Airport Extreme and Express) makes life a bit nicer. Anxiety is very heavy for us and we always want to reduce it. Here are some of the tools, services and ideas that we use to be lightweight.

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