Word of mouth marketing: how to drive conversations and sales at the same time
Sprout Social
JANUARY 12, 2022
In short, this is when employees or colleagues boost your promotions and content on their own accounts. User-generated content and hashtags. Either on-site, social media, Google or third-party review aggregators. For example, user-generated content is more relevant to a past customer that hasn’t made a purchase recently.
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