Dear United Airlines, Invest your money where you really need it. Customer Service
Josh S Peters
OCTOBER 4, 2011
It’s still used as an example of gold star customer dis-service and was something that easily could have been avoided. I even reached out on Twitter to the seemingly active United Twitter feed with absolutely no reply. There is no one at the other end of that phone. We all remember the United Breaks Guitars fiasco right?
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