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SocialFish

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A Tale of Two Communities Part II – Salesforce.com

SocialFish

MARCH 3, 2011

Being a technology company, their community is an active network consisting of developers, consultants, customers, and Salesforce staff. Salesforce is actively running their communities with fervent involvement. Salesforce has multiple active “corporate accounts&# such as @Salesforce. See [link] for a quick overview.

Communities 221
Communities Collaboration Statistics Lurker 221
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White paper on Social CRM for associations

SocialFish

APRIL 6, 2011

For example, are you doing any of this work? Membership and marketing collaborate to build lists and design member recruitment campaigns appropriate for social media sites. Some associations might choose to have multiple community managers in different departments who collaborate. Social media monitoring and responding.

Social CRM 192
Social CRM Collaboration Curation Newsletter 192
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