Adam Sherk

JULY 17, 2012

Which news site has the highest customer satisfaction rating? FoxNews.com – by far. Who fared the worst? HuffingtonPost.com. These are the findings of the annual ForeSee American Customer Satisfaction Index (ACSI) E-Business Report that was released today. In the News and Information category FoxNews.com leads by a considerable margin. Its satisfaction score of 84 is six points higher than the #2 news site, ABCNews.com.

Sites 125

Sites News Report Advertising 125

Adam Sherk

JULY 10, 2012

The demographics of Google+ are typically described as predominantly male and young. But that is not always the case; sites that are geared towards women are drawing a Google+ audience that is largely female. For example, take a look at the +1 Audience Report from the Google Webmaster Tools profile of a major fashion site. Its Google+ gender breakdown is 80% female, the largest majority I’ve come across to-date: Gender breakdown of unique users that have +1’d a page on the site.

Google 119

Google Fashion Sites Report 119