Social Media Sites Rank Lowest For Customer Satisfaction
The Realtime Report
MARCH 25, 2014
Are you surprised that social media websites ranked so low among the industries surveyed? Wireless Telephone Service 77. Internet Travel 77. Hotels also show a disparity, ranked at 84 for website satisfaction but only at 77 for overall customer satisfaction. Supermarkets 79. National Website Satisfaction Index 78.2.
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