Social CRM and Social Media - Social Media Informer

What’s a social CRM going to do for my business?

Janet Fouts

FEBRUARY 17, 2011

According to Altimeter Group’s Jeremiah Owyang , social CRM will give businesses a way to really focus on listening to what their customers want and still have time to do business. “Jeremiah Owyang’s vision of Social CRM where products that we want will find us, will be realized.

Social CRM

Social CRM Lithium Collaboration Small Business

What’s the best social media marketing tool for scheduling your updates?

Janet Fouts

JANUARY 28, 2018

With so many different social media marketing tools to choose from, it can be difficult to find the right solution; one that helps you save time and helps you improve your results. But, not just any social media scheduling tool will do. Social media calendar. Social media analytics. Agorapulse.

Social Media

Social Media Tools Marketing Collaboration

5 Traits of the Social Sales Person

Janet Fouts

JANUARY 10, 2013

Now let’s look at how a sales person works within a social business. With social media listening tools you can stay a step ahead of industry news, public perception of the industry and of your own products. Think of social media as a huge focus group. Asks good questions. Rinse, repeat.

Social CRM

Social CRM Hubspot Patterns Focus Group

Janet Fouts

What’s a social CRM going to do for my business?

What’s the best social media marketing tool for scheduling your updates?

5 Traits of the Social Sales Person

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