Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness
Debbie Weil
DECEMBER 1, 2010
Does the widespread adoption of social media mean that companies are doing business in a better way by listening more closely and interacting with customers? Moving the Needle Using Social Media. Facebook and Twitter are just tools, he said. Forget shiny object syndrome. Baked and Wired in DC’s Georgetown.
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