Hootsuite

SEPTEMBER 7, 2021

Social CRM (customer relationship management) is becoming the expected standard for businesses of all sizes. Brands can no longer afford to use social media in isolation. The valuable insights gleaned from social interactions need to be available to all departments. What is social CRM?

Social CRM 128

Social CRM Strategy HootSuite Microsoft 128

Oktopost

JULY 27, 2021

Of B2B buyers surveyed, 77% say they won’t even speak with a salesperson until they’ve done their own purchasing research. Bing ads through Microsoft Advertising are now even integrated with LinkedIn. When your ideal customer asks, “Hey Google, who has the best Social CRM?,” Conclusion.

B2B 118

B2B Marketing SEO Engineering 118

Convince & Convert

SEPTEMBER 8, 2010

and Canada to Microsoft’s Bing last week. The tools of social media always change. And that’s why your social media strategy must be tools-agnostic. Perhaps it’s different for those *working* in social media, whose real name is therefore relevant, to the majority of people who just use it?

MySpace 138

MySpace Facebook Social CRM Consultant 138

Sprout Social

JULY 17, 2023

Social media provides businesses with direct, real-time access to their customers. But without a social CRM tool, that information stays isolated within marketing teams. The right social media management tool can unite teams around deep customer insights, cutting confusion and increasing collaboration.

Social CRM 78

Social CRM Microsoft Collaboration Software 78