Why Customer Service Should Be in Your Social Media Marketing Strategy
Techipedia: Tamar Weinberg
JULY 21, 2009
If you have many customers, it is a cost you should be willing to invest in for what I believe is to be a positive ROI. And if you don’t have enough people, then you should staff up. Reply Ely Rosenstock July 22, 2009 at 7:08 pm Good response. The onus is on the company to make the customer feel like they matter.
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