SocialFish

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The Rise of the New Digital Member

SocialFish

So I’m being cheeky and that post title is just a teaser for my session at ASAE’s Marketing and Membership Conference, April 26-27, 2011 in DC: The rise of the new digital member. The Lurker? Do you recognize these personas in your community?The The Digital Extrovert? The New Publisher? The Champion?

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A Tale of Two Communities Part 1 – Volkswagen

SocialFish

It is easy to be a “lurker&# and yet learn a great deal from the community. While each outpost has its own core group of users, the lurkers or casual users are welcomed and encouraged in all activities. VW invests heavily in marketing and research to assure that they are constantly on message.