Instant Messaging, Reference, Reputation and Social CRM

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Instant Messaging

Reference

Reputation

Social CRM

102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

JANUARY 2, 2013

Social CRM is still confusing. Only 16% of companies say they currently have a social CRM system in place. 21% plan to implement such a system in the coming year, but another 17% “don’t know what a social CRM system is and why businesses need it.” iMedia Connection ). The Atlantic ).

Social Media

Social Media B2B Marketing SEO

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

FEBRUARY 25, 2010

Our social media activities live in our customer retention sphere, not customer acquisition – because the minute it’s in customer acquisition, it changes the nature of the conversation.” According to Jamie, the company’s employees “live on instant messaging, so customer feedback is shared all the time.”

Social Media

Social Media Case Study Strategy Study

Social Media Informer

102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Convince and Convert Blog: Social Media Strategy and Social Media.

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