The Complete Guide to Using Facebook Chatbots for Business
Hootsuite
FEBRUARY 3, 2022
Don’t limit your Messenger bots for Facebook to customer service requests. If the bot needs time to process a request, use the typing indicator (three dots) to make sure your customer knows things are still happening, as seen in this example from Tiffany & Co. Source: La Vie en Rose. Request a Heyday Demo.
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