Diagrams Instant Messaging Training Travel 
Buzz Marketing for Technology
JUNE 27, 2008
To get their job done knowledge workers rely heavily on tacit knowledge, the kind of knowledge that cannot be codified, but only gained through training or personal experience. ” Some processes were carried out exclusively by e-mail or instant messaging.
Buzz Marketing for Technology
JUNE 27, 2008
Many training departments saw it as the content side of training, and wondered why it didnt report to them. As a result, the critical business information flows, shown in the top diagram above, are essentially unchanged from what they were a decade ago. Was the training inadequate? Did they just not know where to look?
Expert insights. Personalized for you.
100 
Let's personalize your content