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Radian6

The KISS Method For Determining Social Media ROI

SocMed Sean

JANUARY 21, 2019

Tools like Brandwatch, Hootsuite, and Radian6 can help you identify and monitor customer communications and then respond when appropriate. That’s why call centers track important metrics like First Contact Resolution (FCR), Time on Call (ToC), Cost per Call (CpC), and – of course – Customer Satisfaction (CSat).

ROI

ROI Social Media CSR Knowledge Base

Women in Blogging: 125 Fearless Female Bloggers

Kikolani

NOVEMBER 29, 2010

Amber is the VP of social strategy for Radian6, business and communications strategist, and co-author of the The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social with Jay Baer. Her blog, 2 Create a Website , covers Adsense, CPC, Blogging, Design, Making Money Online, and Promotion. Amber Naslund.

Blogger

Blogger SEO Consultant WordPress

The KISS Method For Determining Social Media ROI

Women in Blogging: 125 Fearless Female Bloggers

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