Convince and Convert Blog: Social Media Strategy and Social Media.
Convince & Convert
SEPTEMBER 21, 2010
Smart phone-toting attendees could snap a photo of each others’ code, and instantly follow one another within the my.SXSW social network. It’s become a fuzzy catch all for everything from customer service, to customer experience, to customer relationship management, to content marketing, to word of mouth. The kismet.
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