Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness
Debbie Weil
DECEMBER 1, 2010
Does the widespread adoption of social media mean that companies are doing business in a better way by listening more closely and interacting with customers? Moving the Needle Using Social Media. "Community manager puts the wrong spin on what I do," Justin told me. What is a community manager?
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