Social Media Strategery

MARCH 8, 2011

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

Communities 137

Communities Wiki Yammer Forums 137

Social Media Strategery

JULY 12, 2009

In collaboration with Chris and a few other team members, we pitched the idea to our leadership as a low-cost, low-resource opportunity to network, collaborate on some of the tough issues facing our team, learn from other members of the team, and have an opportunity to get involved with the rest of the team beyond their individual project teams.

Gov 2.0 85

Gov 2.0 Meeting Yammer Wiki 85

Social Media Strategery

NOVEMBER 2, 2008

&# That’s the question I was recently asked by a colleague working on a project where they had just deployed an internal wiki. They said, “that’s what we want!&# They installed a wiki. And they waited… They soon discovered that their users weren’t actually, you know, using the wiki.

Gov 2.0 63

Gov 2.0 Wiki Social Media Yammer 63

Social Media Strategery

JANUARY 7, 2010

Why isn’t anyone editing the wiki pages?) These aren’t trivial questions – people take the time to create a blog post or add content to a wiki because of the promise of emergent collaboration. Post your blog entry, wiki content, forum thread, etc. at least once a week. Cross-promote. Give people an action.

Gov 2.0 125

Gov 2.0 Social Media Wiki Collaboration 125

Social Media Strategery

JUNE 21, 2009

If you think that the enterprise-wide wiki you’ve been pushing to install is going to change the culture of your organization, think again. That wiki is going to reflect the culture of your organization, not change it. Enable open and transparent communication! Use wikis to eliminate email! Enterprise 2.0

Gov 2.0 117

Gov 2.0 Wiki Social Media Collaboration 117

Social Media Strategery

MARCH 1, 2010

In last week’s #SMCEDU chat, we discussed the issue of grading students in classes that teach social media. Grading the use of social media was a non-issue. If you’re teaching social media, how do you grade your students on how well they’re using it? link] Tariq West Interesting post Steve.

Gov 2.0 91

Gov 2.0 Social Media Class Wiki 91

Social Media Strategery

NOVEMBER 30, 2008

Use an open source microblogging service like Yammer or QikCom. Doing this will allow you to identify, track, and hopefully respond to, potential issues before they become full-scale problems. on our Social Media Investment team wiki page on our internal social media platform. web20 wiki Have This Blog Sent to Your Email!

Gov 2.0 56

Gov 2.0 Web 2.0 Social Media Wiki 56