Communities Information Wiki Yammer 
Social Media Strategery
MARCH 8, 2011
When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0
Social Media Strategery
NOVEMBER 18, 2011
.” She went on to say that instead of talking about social media, social business, building communities and why your organization needs to use blogs, wikis, and microblogging, you should be talking about increasing sales, increasing productivity, and cutting costs. For you, building communities might be the goal.
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Laurel Papworth
JUNE 16, 2010
Taking Badges Further: I use incentives to reward influencers in my online communities in three ways: Points for repetitive, ongoing and countable activity. ENTERPRISE : contributing to an unpopular wiki subject, logging in before 9am, talking like a pirate on pirate day. note: today most community software has a spam removal system).
Social Media Strategery
JULY 12, 2009
Pre-Conference After receiving approval to move forward, we established our “home base&# – a wiki page on our Enterprise 2.0 We established the hashtag that we would use when blogging or Yammering about the Uconference. platform – hello.bah.com. From here, we coordinated all our planning and outreach efforts.
Social Media Strategery
NOVEMBER 2, 2008
&# That’s the question I was recently asked by a colleague working on a project where they had just deployed an internal wiki. They said, “that’s what we want!&# They installed a wiki. And they waited… They soon discovered that their users weren’t actually, you know, using the wiki.
Social Media Strategery
JANUARY 7, 2010
Why isn’t anyone editing the wiki pages?) These aren’t trivial questions – people take the time to create a blog post or add content to a wiki because of the promise of emergent collaboration. Post your blog entry, wiki content, forum thread, etc. at least once a week. Cross-promote. Give people an action.
Social Media Strategery
JUNE 21, 2009
If you think that the enterprise-wide wiki you’ve been pushing to install is going to change the culture of your organization, think again. That wiki is going to reflect the culture of your organization, not change it. Enable open and transparent communication! Use wikis to eliminate email! Enterprise 2.0
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