Convince & Convert

MARCH 28, 2012

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR. Listen here ). Oh… the thick irony.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR. Listen here ). Oh… the thick irony.

CSR 126

CSR Airlines Loyalty Hashtag 126

Convince & Convert

JULY 28, 2010

Four high-rise hotels surround Starbucks like castle ramparts, each filled with caffeine-crazed travelers. for most business travelers, it’s also incredibly helpful. But Mike becomes memorable when he connects with a core truth of travelers–we're in unfamiliar territory and need good wayfinding.

Social Media 148

Social Media Strategy Consultant B2B 148