Techipedia: Tamar Weinberg

JUNE 19, 2012

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135

Cost Communities Drupal Forums 135

Convince & Convert

MAY 17, 2012

Pros : Supports Facebook, Twitter, LinkedIn, Blogs (WordPress, Blogger, Tumblr, Typepad, Squarespace, Drupal), Flickr, Bit.ly, YouTube, and reviews sites like Yelp. Additional accounts cost $3 each. Can be overwhelming for small businesses. Unified inbox. Scheduling functionality. Pricing : $1 for a 30-day trial. $5

Social Media Management 162

Social Media Management Small Business Social Media Tools 162

The Way of the Web

JULY 9, 2012

We wouldn’t have GNU Linux, Ubuntu, Apache, Drupal, and we’d all be using Internet Explorer without the option to switch to Firefox or Chrome. The success of projects such as Apache came when businesses realised the benefits which came from lower costs and more open systems.

Open Source 50

Open Source Features Drupal Project 50

Hootsuite

JANUARY 13, 2021

CMGR: Community Manager. Community managers cultivate a brand’s relationships on social media. Not to be confused with social media managers , community managers engage and nurture the company’s community. SMB: Small and Midsize Businesses. Small businesses are businesses with less than 50 employees.

Social Media 145

Social Media List HootSuite Content management systems 145