Social Media Strategery

MARCH 8, 2011

The Internal Community Manager wears many hats. It’s very much like trying to teach someone to use a wiki for collaboration instead of using email. Who are they going to trust to get them an answer – the person they see using the platform every day or some faceless/nameless guy behind a distro list email?

Communities 137

Communities Wiki Yammer Forums 137

Harp Interactive

OCTOBER 9, 2009

Build community platforms around real communities of shared interest. Couple your email newsletter content with additional website content on a blog for improved commenting. Track your inbound links and when they come from blogs, be sure to comment on a few posts and build a relationship with the blogger.

Social Media 232

Social Media Press Release Marketing Widget 232

Social Media Strategery

AUGUST 26, 2010

Events Calendar Subscribe: Posts | Comments | Email Social Media Strategery Best Of Best Practices Enterprise 2.0 If there’s a glitch involved with posting a new comment to a forum, they’re going to be the first ones to see it, diagnose the problem and fix it. Home About Me Speaking Legal-ese My Team Gov 2.0 Government 2.0

Gov 2.0 117

Gov 2.0 Tools Wiki Sharepoint 117

Buzz Marketing for Technology

JULY 7, 2008

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

Communities 117

Communities Groups Groups Social Media 117