Omnichannel customer experience: exploring seamless customer journeys
Sprout Social
JUNE 26, 2023
Features like location-based offers and push notifications can deliver personalized and contextually relevant content to users, enhancing the omnichannel experience. Phone chat, sms messaging, or video chat. The company has a unique omnichannel retail experience that allows customers to shop for eyewear both online and in-store.
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