The Marketing Blog

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Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

The bottom line is that bulk of Indian companies continue to struggle on the sticky support wicket despite a tremendous opportunity due to the growth of Social Media channels. Perhaps this isn’t for the first time that we’re talking about the soft issue of “Customer Service&#.

Web 2.0 174
article thumbnail

Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

Perhaps this isn’t for the first time that we’re talking about the soft issue of “Customer Service” The bottom line is that bulk of Indian companies continue to struggle on the sticky support wicket despite a tremendous opportunity due to the growth of Social Media channels.

Web 2.0 100
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Xtees.com - A Unique t-shirt selling hub

The Marketing Blog

The key differentiators are that Xtees.com is into ‘screen printing’ and has it own t-shirt brands. Going by Sam’s words ‘Xtees.com is a unique example of a successful online-brand which is continuing to do well without any online marketing efforts’. 1) XTEES is a wild tshirt brand that has some kinda cult in it.

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