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The complete crisis management guide for marketing leaders

Sprout Social

Monitor customer communication online and reply to any social media comments as soon as possible. Brand reputation Focus on your brand reputation the second a crisis starts, as it can do lasting damage to your brand. This brings us to our next point. ” Then, think about next steps.

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Best Twitter Tips, Tools and Tactics of 2011

Webbiquity SMM

Derek Edmond details five ways B2B marketers can use Twitter as one of their online marketing channels, such as for link building initiatives and brand monitoring. Twitter Growth Skyrockets, Settles Privacy Case With FTC by MediaPost Online Media Daily. Twitter for B2B Marketing. Twitter Facts and Stats.

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