Remove Brand Monitoring Remove Loyalty Remove Marketing Remove SMS
article thumbnail

What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

Done right, c ustomer experience will help you increase sales and improve brand loyalty. Hootsuite’s inbox is set up so you can view, respond to, or filter messages from different social networks (and even SMS messages). Then, you can measure the social sentiment of your brand. And, all in a single view.

Tips 107
article thumbnail

6 Must-Know Types Of Competitor Analysis Tools With Top Recommendations

Keyhole.co

At the same time, 56% of executives keep an eye on their potential competitors and make plans to conquer new markets in the following three years. These power stats reveal how crucial competitor analysis is as a part of rudimentary marketing. Identify market gaps Discover gaps in the market that your brand can fill.