Social Media Marketing

JANUARY 26, 2012

It means that more of us are doing things on the web (or mobile web, as the case may be) while we're on the go, and there are certain things those of us in the digital world look for when we travel - at least with regard to infrastructure. The other airline that's going above and beyond in social media is Virgin America. Thanks, Delta!

Travel 165

Travel Social Media Airlines iPad 165

Convince & Convert

MARCH 28, 2012

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. We all know waiting on hold for-EV-ver on the phone, or standing in a l–o–n–g line, are a few of life’s most unpleasant, time sucking experiences.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

Recently I needed to change a flight with United Airlines. So I grabbed my iPhone , dialed United, and heard this recorded message: Thanks for calling United Airlines. We all know waiting on hold for-EV-ver on the phone, or standing in a l–o–n–g line, are a few of life’s most unpleasant, time sucking experiences.

CSR 126

CSR Airlines Loyalty Hashtag 126

Laurel Papworth

SEPTEMBER 24, 2012

Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. Foursquare Check-in : Similar to Places, Foursquare has 20 million users with mobile phones checking into restaurants, hairdressing salons and doctors’ surgeries. The reviews were thin on the ground.

Retail 80

Retail Social Media Foursquare Badge 80

Kikolani

NOVEMBER 25, 2010

How my article on quitting Foursquare caused a blog traffic spike – a look at analytics and referrals when you get a post that goes viral. TSA Gone Wild – the history of airline security. Power tips for when travel plans go awry – what to do in 9 worst case scenarios. Infographics. What is data visualization ?

Mashup 148

Mashup Resources Discount WordPress 148