Aggregator Authentication Social CRM Survey 
Convince & Convert
MAY 11, 2010
You can survey your customers, although that’s not always the best approach because the questions are not fresh in their minds – they’ve already made their buying decision. Or, you could survey Web site visitors, gathering data in real-time. It’s just more authentic and believable that way.
Convince & Convert
FEBRUARY 9, 2010
That’s why brands go to great lengths to humanize themselves on the social Web. But, a new study by Edelman (whose digital arm features social media and ebusiness genius David Armano ) claims that bond is eroding. A survey of 4,875 adults (500 U.S.) How many brands or people do you know who are truly authentic?
Expert insights. Personalized for you.
139 
Let's personalize your content