2010 Jive Sentiment Social CRM 
Net-Savvy Executive
MARCH 30, 2011
Aquisitions say something about the segmentation of social media analysis. The Radian6 deal says a lot about interest in social CRM, or the integration of social media monitoring and customer relationship management. Enterprise software has noticed social media analysis.
Convince & Convert
SEPTEMBER 21, 2010
There was no shatteringly impactful takeaway from SXSW 2010, as it seems we’ve entered a (sure to be brief) innovation lull. link] themaria Hi Jay, I echo the sentiment that you express here. Between the people, the parties, and purveyors of all things bacon, it was a twenty ring circus of the sublime and bizarre.
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