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Personal Knowledge Management - Pollard

Buzz Marketing for Technology

I first got interested in the idea of bottom-up knowledge management, focused on the unique needs of each front-line employee, in 2003, my last year as Global Director of Knowledge Innovation for a major professional services firm. When I asked him about Instant Messaging, he said he handled it the same way.

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How to Save the World - PKM An Update

Buzz Marketing for Technology

I first got interested in the idea of bottom-up knowledge management, focused on the unique needs of each front-line employee, in 2003, my last year as Global Director of Knowledge Innovation for a major professional services firm. When I asked him about Instant Messaging, he said he handled it the same way.

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PKM and the Organization - Pollard

Buzz Marketing for Technology

I first got interested in the idea of bottom-up personal knowledge management, focused on the unique needs of each front-line employee, in 2003, my last year as Global Director of Knowledge Innovation for a major professional services firm. When I asked him about Instant Messaging, he said he handled it the same way.

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IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

We conducted this study over a six-month period in 2003 and 2004 at five different business sites in the Boston area. ” Some processes were carried out exclusively by e-mail or instant messaging. In-boxes are quickly overloaded, and voice-mail messages and instant messages keep coming fast and furious.